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Our Process​

Design

Between form and light, we seek harmony within imperfection.
Natural pearls, nacre, and irregular shapes offer us raw inspiration gifted by nature. We don’t hide their edges or textures—we embrace them, framing them with metal, structure, and clean lines to reveal an asymmetrical elegance.

Each piece is handcrafted, and most of our inspiration comes from Spain.
We draw from the Mediterranean breeze, the curves of architecture, the shadows cast by the city, and its vibrant palette. All of this translates into creations with warmth, emotion, and traces of a journey.

We use carefully selected metal components as a structural base, and assemble each piece by hand—selecting every pearl, mounting, adjusting, and finishing each detail with care.
This approach of “design + manual assembly” preserves the spirit of craftsmanship and gives each piece a unique personality.

Each creation is more than a piece of jewelry. It’s an extension of the soul of the one who wears it: free, undefined, soft yet strong.

We believe true design does not seek perfection, but connection.

Creation

Each creation begins with hands — guided by intention and emotion.
We select each pearl one by one, appreciating its shape, luster, and character, then combine it with metal, structure, and proportion to craft something truly unique.

You won’t find mass-produced pieces here, but rather the imprints of nature and thoughtful design.
They are fragments of light, memories of journeys, and personal expressions that shine gently against your skin.

Welcome to our world of creations — each one made just for you.

Quality Control

We believe true beauty lies not only in the shine, but in the attention to detail.

Each piece undergoes a multi-step, hands-on quality control process. From the luster and shape of the pearls to the strength of every metal joint, we inspect every detail with care and precision.

As we work with natural materials, every piece is truly one of a kind. Slight variations in texture or color are part of its authenticity — not flaws, but marks of nature.

Before shipping, each pair is reviewed again by the designer or trained staff to ensure it meets our standards of beauty, comfort, and durability.

Because we believe lasting beauty starts with consistent quality.

Shipping

All our pieces are handcrafted in small batches. Once your payment is confirmed, we usually need 2 to 3 business days to carefully prepare and pack your order.

Shipping Zones:
We ship worldwide.
👉 Please check available countries at checkout or write to us at hello@[yourdomain].com

Estimated Delivery Times:

  • Domestic orders (Spain/Portugal): 2–7 business days

  • International orders: 7–20 business days, depending on destination

All shipments include a tracking number.

Important Note:
Due to the use of limited components and handcrafted production, some orders may be delayed by 10 to 12 business days if certain materials are temporarily out of stock. If that happens, we’ll contact you by email to confirm whether you’d prefer to wait or receive a refund.

Additional Information:

  • Some countries may charge import duties or taxes.

  • Delays may occur during holidays, customs inspections, or due to external factors.

We are committed to delivering every piece with care, beauty, and honesty.

How to protect pearls

Pearls are delicate organic gems with a soft, natural luster. To preserve their beauty over time, follow these recommendations:
✅ When wearing:

  • Put them on last, take them off first: Apply perfume, makeup, and creams before wearing your pearls.

  • Avoid contact with sweat, perfume, hairspray, or detergents, as these can dull or damage the surface.

  • Avoid knocks or friction with hard objects, as pearls scratch easily.
    ✅ Cleaning:

  • Gently wipe with a soft, dry cloth after each use.

  • Do not use alcohol, harsh chemicals, or ultrasonic cleaning.

  • If not worn for a while, clean them occasionally to maintain their luster.
    ✅ Storage:

  • Store pearls separately to avoid scratches from other jewelry.

  • Use a soft fabric pouch or a jewelry box; avoid direct sunlight and overly dry environments.

  • Do not keep them in airtight plastic bags for long periods — pearls need to “breathe.”

What is the difference between freshwater pearls and saltwater pearls?
  1. Different Environments
    Freshwater pearls grow in rivers, lakes, and other freshwater environments.
    Saltwater pearls are cultivated in the ocean.
  2. Nucleus and Structure
    Freshwater pearls usually have no nucleus or only a very small one, making them almost entirely nacre and therefore denser.
    Saltwater pearls typically have a round nucleus covered with layers of nacre.
  3. Appearance and Luster
    Freshwater pearls come in various shapes—oval, irregular, baroque—with a soft luster and diverse colors.
    Saltwater pearls tend to be rounder, with a more intense, mirror-like shine, and are commonly used in fine jewelry.

  4. Rarity and Price
    Saltwater pearls are more difficult to cultivate and rarer, which is why they are usually more expensive.
    Freshwater pearls are more accessible and abundant, though some high-quality ones can rival saltwater pearls.

Summary
Freshwater pearls are more expressive, varied, and ideal for creative or everyday designs.
Saltwater pearls are more refined, rare, and associated with luxury and formal elegance.
There is no better or worse—only what resonates with your personal style.

What materials do we use?

We work with carefully selected natural materials and high-quality components to ensure each piece is not only beautiful, but also durable and comfortable to wear.

  • Baroque freshwater pearls
    Natural pearls with unique and irregular shapes. No two are alike.

  • Nacre (mother-of-pearl)
    We use genuine mother-of-pearl with a soft iridescent glow.

  • Gold-plated alloy
    Designer metal components with high-quality gold plating.

  • 925 sterling silver for posts (S925)
    Ideal for sensitive skin and long-term wear.

Each material is chosen for both aesthetic and technical intention, seeking a balance between natural beauty, comfort, and personal expression.

Return Policy

1. Returns and Exchanges

We accept returns within 14 calendar days of delivery, provided that the product:

  - Has not been used or damaged
  - Is returned in its original packaging and in resalable condition
  - Is accompanied by proof of purchase

Exchanges are subject to stock availability. If the desired product is not available, a refund or store credit may be offered.

2. Non-returnable Items

For hygiene reasons, we do not accept returns of earrings unless the item arrives defective or damaged.
We also do not accept returns of personalized or custom-made products.

3. Return Procedure

To initiate a return, please contact us first at:
info@yunci.store

Include your order number, reason for return, and photos of the item if applicable.
We will provide instructions for sending the item back.
Return shipping costs are the customer’s responsibility, unless the product is defective or the error is ours.

4. Refunds

Once we receive the returned product and verify its condition, we will process the refund within an estimated period of 5 to 10 business days using the original payment method.

Original shipping costs will not be refunded, except in cases of error or product defect.

5. Damaged or Incorrect Products

If your order arrives damaged or incorrect, contact us within 48 hours of receipt with photos and a description of the issue.
We will replace the item at no additional cost or issue a refund, depending on the case.

6. Contact

If you have questions about this policy or wish to initiate a return, write to us at:
info@yunci.store

Do you offer free shipping?

Yes, we offer free shipping depending on the order amount and delivery region:

Spain and Portugal (Mainland): Free shipping on orders over €59; €6 if below.

Europe – Category 1: Free shipping on orders over €99; €15 if below.
(France, Germany, Italy, Belgium, Netherlands, Austria, Andorra, Luxembourg)

Note: Shipping to Spanish islands (Canary Islands, Balearic Islands, etc.) is calculated separately. Please contact us before placing your order.

Europe – Category 2: Free shipping on orders over €149; €35 if below.
(Switzerland, Greece, Romania, Czech Republic, Slovakia, Poland, Hungary)

If your country is not on the list, please contact us: info@yunci.store

How long will it take to receive my order?

Processing time is usually 2 to 5 business days before shipping.
Then, delivery time depends on your location:

  • Domestic orders: 2 to 7 business days

  • International orders: 7 to 20 business days

In rare cases, if a component is temporarily out of stock, the order may take up to 10–12 additional business days. If this happens, we will notify you by email.

Can I track my order?

Yes! Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this number to track your package on the carrier’s website.

If you haven’t received the tracking email after a few days, please contact us at info@yunci.store .

How can I contact customer service if I have questions or concerns?

You can write to us at any time at info@yunci.store .
We do our best to respond within 1–2 business days.
If your message is related to an order, please include the order number to speed up the process.